company policyOur "business mission" is to produce quality rubber parts with the aim of best meeting the demands of our customers.
Our aim is to preserve and improve our position on the market and therefore, we see quality as an efficient business management instrument, able to give our products/services and our organization the ability to meet the needs of Customers.
Our efforts are aimed at getting the best product/service in terms of quality and reliability over time and to ensure effective and efficient technical solutions to the Customer.
In order to achieve these results, the actions and objectives that we want to follow through the implementation of our Quality System are:

  • Pursuing Customer satisfaction and getting the increase: through an always careful analysis and understanding of the expectations and needs of the Customer suppling products and services that meet all contractual requirements (delivery times, features, etc.), through effective clarity and contractual ability, in addition to the timely handling of complaints and the periodic request to the customer, feedback on GIMAR's products and services;
  • Respecting the obligations and requirements present in the laws and regulations applicable to the company;
  • Improving technologies and resources available over time, with a time, quality and controls optimisation perspective and reducing and/or re-using production wastes to ensure more environmental sustainability;
  • Creating a Quality System to ensure compliance with taken commitments to optimize business management;
  • Working hard to continuously improve the System management, its processes and its performances, prioritising prevention activities defined as a result of the Risk and Opportunity Assessment and monitoring indicator data periodically, implementing appropriate improvement actions.
  • Constant improvement of the products and services provided through effective process control;
  • Ensuring expertise of our supplier, through a constant Quality and Control system, and considering them as Company partner.

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